Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is a priority at Astral Music, and we go to great lengths to protect it. Why we collect personal information.
Why do we collect your personal information?
Because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest product announcements, special offers, and events that you might like to hear about.
What information we collect?
There are a number of situations in which your personal information may help us give you better service. For example, we may ask for your personal information when you’re discussing a service issue on the phone with an associate, downloading a product, participating in an online survey, creating your account, or purchasing a product. At such times, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information and information about the Astral Music products you own, such as date of purchase; and information relating to a support or service issue. We collect information for market research purposes – such as your music preferences- to gain a better understanding of our customers and thus provide more valuable service. We also collect information regarding customer activities on our website, and on related websites. This helps us to determine how best to provide useful information to customers and to understand which parts of our websites and Internet services are of most interest to them. The Astral Music services allow you to create an “Astral Music ID” based on your personal information. This convenient service saves you time and allows for easier use of our web services. Here’s how it works: You create a personal profile by registering – providing your name, phone number, email address, and in some cases your mailing address or a credit card number – and choose a password. The system saves your information and assigns you a personal Astral Music ID – in many cases simply your email address, because it’s unique and easy to remember. The next time you order on our website, all you need to do is enter your Astral Music ID and password; the system looks up the information it needs to assist you. In addition, if you update the information associated with your Astral Music ID it will be available for all your transactions with Astral Music globally. If you use a bulletin board or chat room on an Astral Music website you should be aware that any information you share is visible to other users. Personally identifiable information you submit to one of these forums can be read, collected, or used by other individuals to send you unsolicited messages. Astral Music is not responsible for the personally identifiable information you choose to submit in these forums.
When do we disclose your information?
Cookies and other technologies
Our companywide commitment to your privacy.
As we said, Astral Music takes protecting your privacy very seriously. To make sure your personal information is secure; we communicate these guidelines to Astral Music employees and strictly enforce privacy safeguards within the company. In addition, Astral Music supports industry initiatives to preserve privacy rights on the Internet and in all aspects of electronic commerce. And we do not knowingly solicit personal information from minors or send them requests for personal information. Astral Music’s website has links to the sites of other companies. Astral Music is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.